Privacy Policy

This Privacy Policy explains how OpenScout collects, uses, and shares information when you use our services. By using OpenScout, you consent to the practices described here.

Information We Collect

We collect information you provide directly, such as your email address, brand URL, keywords, and account settings. We also collect usage data such as feature usage, device information, and log data when you interact with the product.

How We Use Information

We use your information to operate and improve OpenScout, provide customer support, process payments, and personalize your experience. We may also use aggregated data to understand product performance and usage trends.

How We Share Information

We share information with trusted service providers that help us operate and promote the product, including hosting, analytics, advertising, and payment processing. We do not sell your personal information. We may disclose information if required by law.

Third-Party Services

OpenScout uses third-party services such as Reddit, Twitter, LinkedIn APIs, and payment providers. These services have their own privacy practices. We are not responsible for the privacy practices of third-party services.

Data Retention

We retain your data for as long as necessary to provide the service and comply with legal obligations. You can request deletion of your account and associated data, subject to applicable laws.

Security

We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. You can also object to certain processing activities. Contact us to make a request.

Cookies and Analytics

We use cookies and similar technologies for three purposes: essential functionality such as keeping you signed in; analytics that help us understand product usage; and advertising measurement. Our analytics providers are Google Analytics and Plausible Analytics — Plausible is cookieless and collects no personal data. We also use the Meta (Facebook) Pixel to measure the effectiveness of advertising and to reach people who have visited our site. You can control cookies through your browser settings, use a tracking blocker, or adjust your Meta ad preferences at facebook.com/adpreferences, though some features may not function properly without cookies.

Children's Privacy

OpenScout is not intended for children under 13, and we do not knowingly collect personal information from children.

International Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place when transferring data internationally.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you by posting an updated version and updating the date above.

Contact

If you have questions about this Privacy Policy, contact us at support@openscout.so.